HOW LONG DOES IT TAKE BEFORE ARTICLES ARE SHIPPED ONCE ORDER HAS BEEN CREATED?
We usually ship within 24-48hrs. Should it take longer, you will be notified over email.
WHERE DO YOU SHIP TO?
We are located in CANADA.
We ship everywhere.
HOW MUCH IS SHIPPING?
We use FLAT RATE shipping: one low price per destination, no matter how many items you order. Our current rates are displayed on the front page of the store, and your exact shipping cost is always shown at checkout before you pay.
We are located in CANADA and ship with CANADA POST. All shipments come with a tracking number.
OUR POLICY ON CANCELLATIONS, RETURN/EXCHANGE, and REFUNDS:
Cancellations: Contact us should you wish to cancel your order. Cancellations will be accepted only if order has not shipped out already.
Return/Exchange: We do not accept return/exchange. We may send a new article if the package was damaged in mail transport (see details bellow regarding mail service damage).
Refunds: We may refund if the package was damaged in mail transport (see details bellow regarding mail service damage).
TRACKING YOUR SHIPMENT:
All shipments come with a tracking number. It is sent to you automatically by email from our online store as soon as the package label is processed.
MAIL TRANSPORT ARTICLE DAMAGE:
Should the article you purchased be damaged by mail transport, please contact us with photos of the damaged article(s) AND the damaged package. We may either refund your transaction, or send you a replacement article (if available).
If you have additional questions, please contact us. Thank you!